Your Purchase Protection
Reassurance from choice to handover
Buying online should give you confidence before you ever stand beside the car. From choosing a vehicle to accepting it, our process keeps your payment protected and the final decision with you.
The Promises We Make
Six commitments. Written clearly.
These commitments form part of the contract for every vehicle we sell.
14 Days to Return or Exchange
After delivery, take 14 days to test and inspect your car. If it does not suit you, return it for a full refund or choose another vehicle from our stock.
Protected Payment
Your payment remains in a secure holding account until you accept the car. It is released with your approval or refunded in full.
12 Months of Warranty Cover
Every approved car has cover for major mechanical parts, including the engine and transmission, supported by a nationwide repair network.
Inspection You Can Read
Qualified technicians use professional diagnostics to complete a 168-point inspection on every car. The full report arrives with your vehicle.
Delivery Managed for You
Our team oversees the full delivery, using fully insured transporters and arranged handovers. Your car arrives cleared, prepared and ready for the road.
Clear Advice at Every Step
Speak directly to our team and receive every figure in writing before signing. If you decide against a car, we respect your choice.
How Your Payment Is Protected
Your payment stays under your control
Paying for a car online can feel uncertain. Our holding-account process makes clear where your money is kept and when it can be released.
1. Pay into the holding account
Funds are paid into a secure holding account. Clearing and preparation start as soon as we receive proof of payment.
2. Your funds remain protected
The holding account protects your funds during clearing, transport and the whole 14-day inspection period, without releasing them.
3. You choose whether to accept
When you accept the car, the payment is released and the purchase completes. If you reject it, the funds are returned in full. The decision is yours.
Carefully Chosen, Without Pressure
We select a car as carefully as you would
Hidden faults and unclear histories can make the wrong used car costly, frustrating and sometimes unsafe. Our selection process uses workshop expertise to check the details that are difficult to judge on your own.
- Established supply partners — we select vehicles from banking, leasing and fleet partners according to condition, history and reliability.
- Quality before quantity — sales volumes do not decide which cars we offer. Each vehicle must earn its place in our stock.
- Checks before a car is listed — experienced technicians inspect each vehicle before it is offered for sale.
- Only approved cars reach you — any vehicle that falls short of our standard is kept off the website.
What Every Vehicle Must Meet
The checks behind our selection
A vehicle is approved for sale only after meeting every check below. A lower price never substitutes for meeting the standard.
- Confirmed servicing and maintenance records
- No outstanding major mechanical problems
- No history of significant accident damage
- Thoroughly inspected and certified as roadworthy
- Meets our standards for quality and safety
- Complete and valid registration paperwork
We never offer cars with known faults or defects, including at a reduced price or on a "sold as seen" basis. A car must be ready to satisfy you throughout your fourteen-day inspection period before it is listed.
Choose your car with confidence built in
Your payment is held securely and you have 14 days to test and inspect the car. If it is not the right choice, you can return or exchange it.